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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alberto Medrano

Alberto Medrano

April 16, 2025

5  out of  5
rating by Alberto Medrano
"David answered every single question I asked and helped me to insurance my car is very easy to talk with him as a customer I'm very satisfied with he's work skills... thanks🙌"
We responded:
"Thank Alberto, Thank you for taking the time to share your experience. We are pleased to hear that David was able to address all your questions and facilitate the process of insuring your car. His commitment to providing clear and effective communication is greatly appreciated. Your satisfaction is our top priority, and we are grateful for your trust in our services. Should you have any further inquiries or require assistance in the future, please do not hesitate to reach out. Litza Casinover."
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Reynav Vasquez

April 15, 2025

5  out of  5
rating by Reynav Vasquez
"Paty la mejor , gracias por toda su ayuda la recomiendo,"
We responded:
"Buenas Reynav, Muchas gracias por tus amables palabras sobre Patty. Nos alegra saber que te brindó toda la ayuda que necesitabas. Apreciamos mucho tu recomendación y estamos aquí para ayudarte en lo que necesites. Si tienes alguna otra pregunta o necesitas asistencia en el futuro, no dudes en contactarnos. Litza Casinover."
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Shakira Panther-Wilburg

April 2, 2025

5  out of  5
rating by Shakira Panther-Wilburg
"Patty is an awesome representative. She is patient and kind. She will find the answer for you and call you right back. The service from this group is remarkable."
We responded:
"Thank you for your kind words Shakira! We’re so glad to hear that Patty has provided you with such excellent service. Her patience and kindness truly make a difference, and we’re proud to have her on our team. We appreciate your recognition of our group's efforts, and if you ever need further assistance or have any questions, please don’t hesitate to reach out. We're here to help! Best, Litza Casinover."
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Armando Romero

March 31, 2025

5  out of  5
rating by Armando Romero
"Patty"
We responded:
"Thank you for mentioning Patty on your comment Armando! we truly appreciate her and everything she does for our clients! Litza Casinover."
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Ville Nova

March 25, 2025

5  out of  5
rating by Ville Nova
"Excellent experience. Patty was very helpful and professional. Thanks"
We responded:
"Thank you for the fantastic review! We're so glad to hear you had an excellent experience with Patty. She truly knows how to take care of our customers! If you need anything else, just let us know. We appreciate your feedback! 😊 Litza Casinover."
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Naeem Bhatti

March 14, 2025

5  out of  5
rating by Naeem Bhatti
"Mr Dennis is one of excellent staff. I had the pleasure of speaking to Mr Dennis. He was really friendly and I had no trouble in sharing my problems and he listened patiently. I would love to recommend him to family and friends. The whole staff was really friendly and welcoming."
We responded:
"Thank you for your kind feedback. We are delighted to hear about your positive experience with Mr. Dennis. His friendly demeanor and attentive listening truly exemplify our commitment to exceptional customer service. We are also pleased that you found our entire staff to be welcoming. Your recommendation means a great deal to us, and we look forward to serving you and your family and friends in the future. Thank you once again for your support. Litza Casinover."
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roberto ramos

March 12, 2025

5  out of  5
rating by roberto ramos
"Excelente servicio de Kevin"
We responded:
"Dear Roberto, ¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un excelente servicio de Kevin. Si necesitas algo más, no dudes en decírnoslo. ¡Estamos aquí para ayudarte! 😊 Litza Casinover."
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andre paul

March 12, 2025

5  out of  5
rating by andre paul
"Great customer service. Recommend Patty for all your assistance."
We responded:
"Thank you for your positive feedback! We’re thrilled to hear you had a great experience with our customer service. Patty truly is exceptional, and we appreciate your recommendation. If you need any further assistance, please don’t hesitate to reach out! Litza Casinover."
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Edward Torres

March 11, 2025

5  out of  5
rating by Edward Torres
"I recently worked with Patty at State Farm insurance, and I was extremely pleased with her service. She was knowledgeable, friendly, and went above and beyond to help me with my insurance needs. I highly recommend Patty and State Farm insurance for anyone looking for a great insurance experience!"
We responded:
"Mrs. Torres, Thank you for your wonderful review! We’re so glad to hear that Patty provided you with exceptional service. Her knowledge and dedication truly make a difference, and we're proud to have her on our team. We appreciate your recommendation and are here to assist you with any of your insurance needs in the future! Litza Casinover."
Profile photo of Jennifer A

Jennifer A

March 11, 2025

5  out of  5
rating by Jennifer A
"I had an amazing experience working with Patty! She is incredibly knowledgeable, patient, and helped me find the perfect coverage for my needs. The process was smooth, and they took the time to answer all my questions. I highly recommend State Farm to anyone looking for excellent service and peace of mind!"
We responded:
"Thank you Jennifer! Thanks for the fantastic feedback! We're thrilled to hear you had such an amazing experience with Patty. She really knows how to make the process smooth and stress-free! We appreciate your recommendation and are here to help anytime you need assistance with your coverage. Your peace of mind is our priority! 😊 Litza Casinover."
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Rosana Sudhai

March 11, 2025

5  out of  5
rating by Rosana Sudhai
"A special thanks to Patty Treated me very well Always available for questions and helpful when needed !"
We responded:
"Thank you for your thoughtful feedback! We’re so glad to hear that Patty took such great care of you. Her availability and willingness to help make a real difference. If you ever need further assistance, feel free to reach out anytime! We appreciate your support! Litza Casinover."
Profile photo of Liz Galvez

Liz Galvez

March 11, 2025

5  out of  5
rating by Liz Galvez
"Everyone knows insurance can be stressful enough…that’s why Am so so thankful for my agent Patty O. She is the BEST! Honest and kindly explains coverages and sincerely cares for her clients. She works with you and promptly communicates with you.She is very professional and makes you feel like family, making sure you are covered. If you want an agent that goes above and beyond, Patty O. is who you need to contact ! She’s an impressive and the BEST agent I’ve ever dealt with ! 🤗"
We responded:
"Thank you Liz! Thank you so much for your amazing feedback! We are thrilled to hear that Patty has made your insurance experience so much easier and stress-free. Her honesty, professionalism, and genuine care for her clients truly set her apart. We appreciate your kind words and recommendation. If you ever have any questions or need assistance in the future, please feel free to reach out. We're here to help! Warm Regards, Litza Casinover."
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Alfredo Sandoval

March 10, 2025

5  out of  5
rating by Alfredo Sandoval
"I have been a loyal customer for statefarm for several years now and that is thanks to Patty, due to her great customer service with quick response on any concerns or questions that i have. Thanks again Patty and Litza office."
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that your loyalty to State Farm is due to Patty’s exceptional customer service and quick responses to your concerns. It’s fantastic to know that she and our office have made such a positive impact on your experience. We truly appreciate your support, and if you ever have more questions or need assistance, please don’t hesitate to reach out! Litza Casinover."
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Joshwa Cabrera

March 10, 2025

5  out of  5
rating by Joshwa Cabrera
"Excellent"
We responded:
"Thank you so much Joshwa! We are here to help anytime :) Litza Casinover."
Profile photo of Yoleida Aguilera

Yoleida Aguilera

March 10, 2025

5  out of  5
rating by Yoleida Aguilera
"Excelente atención, aclaro las dudas que tenía respecto a mi reclamo"
We responded:
"Buenas Yoleida, Muchas gracias por tu comentario. Nos alegra saber que recibiste una excelente atención y que se aclararon todas tus dudas respecto a tu reclamo. Nuestro objetivo es siempre brindar un servicio claro y útil a nuestros clientes. Si tienes más preguntas o necesitas asistencia adicional, no dudes en ponerte en contacto con nosotros. ¡Estamos aquí para ayudarte! Litza Casinover."
Profile photo of GerlynTavarez De Peña

GerlynTavarez De Peña

March 10, 2025

5  out of  5
rating by GerlynTavarez De Peña
"Patty es excelente trabajadora es la que se encarga de ayudarme con mi seguro y me da la mejores opciones que ando buscando estoy muy satisfecha con su trabajo 🙏🏼🙏🏼 excelente trabajadora bendiciones sigue asiiii con tu desempeño laboral ❤️"
We responded:
"Hola Gerlyn, Muchas gracias por tus amables palabras. Nos alegra saber que Patty ha sido de gran ayuda para ti y que ha podido ofrecerte las mejores opciones para tu seguro. Su dedicación y esfuerzo son realmente apreciados, y es maravilloso saber que estás satisfecha con su trabajo. Te agradecemos por tus buenos deseos y por tomarte el tiempo para compartir tu experiencia. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Litza Casinover."
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Kenia Linarez

March 10, 2025

5  out of  5
rating by Kenia Linarez
"Patricia es excelente agente. Con mucha amabilidad me ayuda con mi servicio"
We responded:
"Muchas gracias Kenia! Para nosotros es muy importante saber que le pudimos servir satisfactoriamente. Esperamos poder seguir sirviendole por mucho mas tiempo. Litza Casinover."
Profile photo of Lauren Getting

Lauren Getting

March 10, 2025

5  out of  5
rating by Lauren Getting
"Patty always takes care of me and my family. Having worked in insurance in my past life, i know how much of a difference a good agent (and team) can make, and I wouldn’t trust anyone else!"
We responded:
"Thank you for sharing your experience Lauren! We’re so glad to hear that Patty has been there for you and your family. It’s great to know that, with your background in insurance, you appreciate the difference a dedicated agent and team can make. Your trust means a lot to us, and we’re here to support you whenever you need assistance. Don’t hesitate to reach out! Litza Casinover."
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Antonio P

March 9, 2025

5  out of  5
rating by Antonio P
"I have dealt with Patty and Dennis for a few years now and they are great. Always trying to help out to get the best deal. Whether it's informing me about defensive driving or multi policy discounts. It's nice to have one on one service and speak to someone who knows you as opposed to calling a call center and getting someone different each time. Thanks for all your services!"
We responded:
"Thank you for your great feedback Antonio! We're so glad to hear that your experiences with Patty and Dennis have been positive over the years. It’s fantastic that they’ve been able to help you find the best deals and provide personalized service. We completely agree—having that one-on-one connection makes all the difference compared to dealing with a call center. If you ever have more questions or need anything else, just reach out! Thanks again for your support! Litza Casinover."
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Patricia Ripoll

March 8, 2025

5  out of  5
rating by Patricia Ripoll
"Patricia has been my agent for a long time, and she’s excellent! She’s very professional, attentive, dynamic, and eager to work with clients."
We responded:
"Thank you Patricia! It is very important for us to know you feel satisfied with the service Patty provided. She has over 15 years of experience in the insurance industry and she has represented our office with pride land integrity since then. Thank you. Litza."
Profile photo of Mirna Rodriguez

Mirna Rodriguez

March 8, 2025

5  out of  5
rating by Mirna Rodriguez
"My experience was good Paty is a generous person"
We responded:
"Thank you for your feedback Mirna. We are pleased to hear that you had a good experience and that Patty's generosity made a positive impression on you. If you have any further questions or need assistance in the future, please feel free to reach out. We are here to help. Litza Casinover."
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Rey Linares

March 8, 2025

5  out of  5
rating by Rey Linares
"Patty has been always been super helpful for so many years, greatly appriciate her and everything she has done for our family"
We responded:
"Thank you for taking the time to share your experience. We are delighted to hear that Patty has consistently provided you with exceptional service over the years. Her commitment to assisting families like yours is truly commendable, and we appreciate your recognition of her hard work and dedication. If you have any further questions or require assistance in the future, please do not hesitate to reach out. We are here to support you. Litza Casinover."
Profile photo of Lil TaSa

Lil TaSa

March 8, 2025

5  out of  5
rating by Lil TaSa
"I recently reached out to Patty O. for help with a car insurance inquiry, and even though we weren’t eligible for State Farm, she was incredibly helpful throughout the process. She took the time to explain everything clearly, answered all my questions, and truly went above and beyond to assist me. Her professionalism and kindness made the experience so much easier, and I really appreciate the effort she put in to try and find a solution. If you’re looking for someone who genuinely cares and will do their best to help, I highly recommend Patty!"
We responded:
"Thank you for sharing your experience Lil! We’re so glad to hear that Patty provided you with exceptional service during your car insurance inquiry, even though we couldn't find a solution within State Farm. Her dedication to helping clients and her ability to clearly explain the process truly set her apart. We appreciate your recommendation and your recognition of her professionalism and kindness. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Best, Litza Casinover"
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Flor Cabezas

March 7, 2025

5  out of  5
rating by Flor Cabezas
"Muy buena atención Patty es cordial y atiende a los requerimientos que se solicita de forma rápida y con mucha amabilidad gracias"
We responded:
"Gracias Flor! Apreciamos mucho su comentario hacerca de Patty, ella es muy dedicada y atenta con todos nuestros clientes y nos encanta saber que usted tuvo una experiencia tan positiva con nuestro servicio. Litza Casinover"
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Dominic Estevez

March 7, 2025

5  out of  5
rating by Dominic Estevez
"Patty is the best!"
We responded:
"Thank you Dominic! We really appreciate you taking the time to provide this wonderful feedback about Patty! We are so lucky to have her :) Litza Casinover."